Warranty & Guarantee
Our Workmanship Guarantee
At SA Tiling Co, we are committed to delivering high-quality tiling and renovation services. We take great care in planning, executing, and completing every project to meet or exceed client expectations. Please read our refund policy below.
1. Our Workmanship Standard
At SA Tiling Co, we take pride in delivering premium quality tiling on every project. All work is carried out by experienced tradespeople using high-quality materials. We stand behind our workmanship and will rectify any defects caused by our installation at no additional cost to you.
2. Deposits
All bookings require a deposit to secure your project. Deposits are non-refundable unless otherwise agreed upon in writing. If you need to reschedule, please notify us at least 5 business days in advance, and we will do our best to accommodate.
3. Cancellations
If you choose to cancel your project after a deposit has been paid and before work has begun, a partial refund may be considered at our discretion, depending on the preparation or materials already purchased.
4. Workmanship Guarantee
While we do not offer refunds on completed services, we stand by the quality of our work. If you believe there is a defect in workmanship, we encourage you to contact us within 14 days of project completion. We will inspect the issue and, if necessary, arrange for repairs at no additional cost, as part of our workmanship guarantee.
5. Contact Us
For any concerns or questions about this policy, please reach out to:
SA Tiling Co
Email: info@satilingco.com.au
Phone: 0466 654 322